Monday, February 18, 2013

Acer Aspire V5-571 Windows 8 (64 Bit not upgraded) Connection Problems

Well, I received a call from a friend last night he was having some problems with this model Acer Aspire V5-571. The issue was a connection problem he was using his phone as a hotspot, ok first things first Windows 8 we all know is a pain in the ass but there's a few stuffs that still pretty standard, so the thing is that many updates for most of these PCs mess things up so I'll suggest that you "turn this off" (Automatic Updates).

If you don't know how to get the setting to connect to your network here's a video.

http://www.youtube.com/watch?v=0Bh3NiJGIwI

What to do to solve this? if the card recognizes the network but does not connect you must look up for the right driver for your wireless card and Bios, you can get them from the manufacturer.

Here's the link:

http://us.acer.com/ac/en/US/content/drivers

After getting them remove the security from your router or your phone (the password) leave it open, for some reason some times the security certificates from most of these devices (router or phone) give troubles to the OS and eventually won't let the card connect to the router or phone.

Well here's first step, install the latest Bios update, second install the wireless card driver, third reboot, fourth step go to the windows network option and delete the profile of this connection (the one with the password which allows you to connect to your router or phone) the wireless card must be turned off. Try to connect this way to the router or phone (with open connection) if it works then you just set again your router or phone password and then do the same thing, but this time put the password and then hit connect on your PC.

I always recommend to do most of these updates manually and always but always create a "restore point on your PC" just in case that things get messed up you can restore your PC and run it without problems.

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